Richard is an HR transformation leader with nearly 20 years’ experience delivering system-led change across global organisations. At WPP, he has driven HR operations stabilisation, led Workday deployments in the UK, US, and India, and now focuses on organisational transformation. Passionate about the future of HR technology, Richard explores how AI can enhance payroll, benefits, and employee experience while balancing innovation with risk management. A seasoned speaker, he shares pragmatic insights on AI adoption, HR transformation, and influencing board-level decisions to drive sustainable impact.