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Thalía
Penagos Gallart
Director of People Operations
IPC Systems
With more than a decade of experience across consulting, project management, and People leadership, Thalia helps organizations design meaningful employee experiences that fuel performance, growth, and well-being. As a Business Engineer, Certified Executive Coach, and specialist in Agile, Innovation, and Positive Psychology, she brings a fresh, human-centered lens to rethinking how people and culture drive business results. Currently Director of People Operations at IPC Systems, Thalia has led global talent, learning, and cultural transformation initiatives across Europe and Latin America, partnering closely with leaders to build high-performance, values-driven organizations. Her work blends strategy and execution, from global talent management and learning architecture to large-scale cultural change. Driven by a belief that people thrive when work supports both personal and professional growth, she partners with organizations as a strategic HR leader focused on impact, clarity, and sustainable change.
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27 May 2025 09:45 - 10:30
Panel - The human-tech equilibrium: Redefining people operations in an AI-first future
Teams are comfortable with traditional ways of working, but AI and automation now offer new opportunities to streamline processes, enhance decision-making, and empower non-technical professionals. This session gives leaders actionable strategies to adopt new technologies, drive meaningful change, and build resilient, forward-thinking People Ops teams without eroding trust or compliance. Key Takeaways - Step-by-step methods to implement AI and automation initiatives that actually stick, avoiding months of trial and error - How to maintain culture, trust, and ethical standards while introducing technology, including mitigating AI bias - Practical approaches for leading diverse, distributed teams through change and embedding operational excellence