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Shannon
Janke
Head of People Operations
Lufthansa Digital Hangar
Shannon Janke brings a global perspective to people operations, shaped by a career at the intersection of learning, talent development, and organizational transformation. With experience across international education, digital organizations, and corporate environments, she focuses on building systems that help people grow and organizations evolve. Currently leading People Operations at Lufthansa Group Digital Hangar, Shannon has worked hands-on in designing and scaling learning programs, onboarding experiences, and talent development strategies that align closely with business needs. Her background spans instructional design, executive education, and strategic project leadership, giving her a practical understanding of how to translate ideas into impactful, real-world solutions. Her work is grounded in making HR more agile, data-informed, and connected to the business. Drawing inspiration from product and design thinking, she brings a structured yet human approach to improving how teams collaborate, learn, and perform in fast-changing environments.
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27 May 2025 16:30 - 16:55
Restructuring people operations as a product: Proving the ROI of people decisions
What if your HR function operated like a product team instead of a traditional department? In this keynote, Shannon explores how applying product-driven practices to people operations can transform HR from a compliance function into a strategic, agile capability that delivers real value to the business. Drawing on years of hands-on team restructuring at Lufthansa Digital Hangar, Shannon will walk through how adopting product principles—user-centricity, iteration, and cross-functional collaboration—has fundamentally reshaped stakeholder relationships and positioned HR as a true business partner. Key Takeaways: - How to reframe HR through a product lens and shift from transactional to strategic delivery - Practical frameworks from implementing product practices in people operations at scale - Ways to strengthen relationships with business stakeholders by thinking like a product team