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Shim
Markette
Chief People Officer
Second Nature
Shim Markette is the Chief People Officer at Second Nature, where she has served since 2022. Prior to joining Second Nature, she spent eight years at EverQuote (EVER), joining in 2014 as the company’s first HR hire and later serving as SVP of People Operations. During her tenure, she built and scaled the people function as the company grew from 40 to 750 employees, including through its 2018 IPO and subsequent years as a public company. Shim specializes in high-growth environments, partnering with leadership teams to build scalable people systems that enable growth while preserving culture. She holds a bachelor’s degree from Middlebury College and a master’s degree from Harvard University. She lives in the Boston suburbs with her husband and two children.
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18 November 2025 15:45 - 16:30
Panel | Designing Work That Works: Rebuilding Productivity, Performance and Experience in the AI Era
Designing work has become significantly more complex in the AI era. Productivity expectations are rising, employee experience is under pressure, and many organisations are still trying to understand where AI creates genuine value versus added complexity. This panel explores how people leaders are rethinking performance, productivity, and the structure of work itself. It looks at how organisations are balancing efficiency with engagement, redefining collaboration, and building operating models that support both business outcomes and employee experience. Rather than viewing AI as simply a technology shift, the discussion focuses on what it means for leadership, culture, and the future of work at scale. Key Takeaways: How leading organisations are redefining productivity in the AI era Where AI is improving performance, collaboration, and employee experience How people leaders are redesigning work, teams, and operating models for long-term impact