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Rachel
Harriet
CHRO
Nineteen Group
Rachel Harriet is a Chief Human Resources Officer and transformational People executive with more than 20 years of experience helping organizations scale, navigate change, and drive business performance through strategic workforce leadership. She has built and led People functions across education, human services, healthcare, startups, high-growth companies, private equity-backed businesses, and enterprise organizations, partnering with CEOs, Boards, and executive teams to align people strategy with business goals. Throughout her career, Rachel has led organizational transformations, workforce expansions, labor relations initiatives, multi-state growth strategies, and M&A integrations. She is best known for scaling a startup from 8 employees to more than 1,500 in under three years while building the people infrastructure, leadership capability, and workforce strategies needed to sustain rapid growth. Her expertise spans organizational design, workforce planning, compliance and risk management, labor relations, leadership development, and the application of AI and people analytics to improve decision-making and effectiveness. She has also served as chief negotiator for unionized workforces across the United States and Canada, bringing extensive experience in employee relations and organizational change.
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18 November 2025 15:45 - 16:30
Panel | Designing work that works: Rebuilding productivity, performance and experience in the AI era
Designing work has become significantly more complex in the AI era. Productivity expectations are rising, employee experience is under pressure, and many organizations are still trying to understand where AI creates genuine value versus added complexity. This panel explores how people leaders are rethinking performance, productivity, and the structure of work itself. It looks at how organizations are balancing efficiency with engagement, redefining collaboration, and building operating models that support both business outcomes and employee experience. Rather than viewing AI as simply a technology shift, the discussion focuses on what it means for leadership, culture, and the future of work at scale. Key takeaways: - How leading organizations are redefining productivity in the AI era - Where AI is improving performance, collaboration, and employee experience - How people leaders are redesigning work, teams, and operating models for long-term impact