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Christopher
Weggler
People Operations & Innovation Director
Commercetools
As Head of People Operations at commercetools, Christopher Weggler's mission is straightforward: deliver the best employee experience at scale. He manages the full spectrum of people operations, from multi-country compliance and employment law to HR technology, people analytics, and employee administration. Christopher's philosophy is methodical: simplify first, automate second, then layer in AI. By eliminating unnecessary steps, streamlining processes, and automating the routine work, he and his team free up time for what matters: meaningful conversations, real support, and genuine human connection. For Christopher, technology should amplify human capability, not replace it. It's about buying back the time to truly show up for your people.
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27 May 2026 11:00 - 11:30
The next frontier in HR: From broken foundations to AI Agents
In this session, we will shift the focus from "shopping for software" to solving real business problems. We will explore why putting AI on a broken data foundation creates lasting issues and how to navigate the transition from basic automation to the future of AI Agents. Key takeaways: - The maturity ladder: Understanding the difference between automation, AI workflows, and autonomous agents and why you can't skip steps. - The risk portfolio: How to categorise projects into "Skateboards" (Safe-to-fail experiments) vs. "Airplanes" (Zero-failure governance). - Measuring impact: Why you need both quantitative ROI and qualitative User Stories to prove value.