Join us for a warm welcome to People Operations Summit San Francisco. Our chairperson will open the day with a brief intro and icebreaker activity.

As remote and hybrid work reshape employee expectations, benefits have become more than perks, they’re critical levers for wellbeing, retention, and sustained productivity. Yet organizations are grappling with the tension between offering meaningful support and maintaining operational efficiency. In this panel, people operations and HR leaders share how they’re redesigning benefits to meet evolving employee needs without compromising business performance. From flexible leave policies and mental health resources to creative stipends for distributed teams, you’ll hear what’s actually working—and what hasn’t—in driving engagement and loyalty. We’ll unpack the tough trade-offs: where to invest, where to hold the line, and how to communicate changes transparently. Whether you’re refining an existing program or building anew, you’ll walk away with strategies to get the balance right between employee wellbeing and organizational goals. Key takeaways: - Practical frameworks for aligning benefits with wellbeing, retention, and productivity goals - Real-world examples of benefits innovations that resonate with remote and hybrid employees - Approaches for navigating trade-offs and measuring the true impact of benefits on engagement and performance